A critical gap in public safety communication
On Tuesday, May 6, 2025, the City of Tyler, located in Smith County, East Texas, found itself in the path of a potentially dangerous weather system. At 1:29 p.m., the National Weather Service issued a tornado warning that included downtown Tyler, with the advisory set to expire at 2:15 p.m. During this time, radar-indicated rotation was reported in multiple locations, including Coffee City, Flint-Gresham, Whitehouse, Bullard, and south Tyler — all areas within or close to the city limits.
Despite this, a key element of Tyler’s emergency warning infrastructure failed to respond: the city’s 32 outdoor storm sirens remained silent. Local residents quickly noticed, especially those within the warning area, and they voiced their frustration and concern through social media.
City response and reasoning
According to Tyler Police Public Information Officer Andy Erbaugh, the decision not to activate the sirens came from the Tyler Police Department’s dispatch center, which operates the system. In an email statement, Erbaugh noted, “We didn’t set our sirens off. There was no evidence of rotation over the city, so they weren’t sounded.”
However, this rationale was met with public skepticism, especially given that TV stations and meteorologists were broadcasting real-time tornado warning coverage, and residents in South Tyler reported strong storms and visible threats.
Social media backlash intensifies
Angry and confused residents flooded the City of Tyler’s Facebook page, particularly under a morning post announcing routine siren testing that ironically preceded the tornado warning. Some of the most pointed comments included:
“And yet they didn’t go off when South Tyler was in a tornado warning today.”
“Fyi—sirens in South Tyler (near Walmart/Broadway) didn’t go off with the tornado warning today.”
“I am sick of paying city tax if the city can’t fix things.”
This wasn’t the first failure
Tuesday’s incident isn’t isolated. Two previous failures in recent years have already raised doubts about the reliability of the warning system:
- On June 4, 2024, sirens were accidentally activated twice without a tornado warning. Officials justified the decision based on visual funnel cloud sightings and radar rotation—despite no formal NWS alert. Police Chief Jimmy Toler later emphasized that sirens are not exclusively used for tornadoes.
- On April 12, 2022, another tornado warning went unaccompanied by sirens, this time due to a system configuration error, which was later corrected by the siren vendor.
Location-specific silence deepens mistrust
Even in areas like South Tyler, close to major landmarks such as Walmart on Broadway Avenue, residents say sirens never activated, leaving them without any audible alert from the city’s system. Some pointed to the discrepancy between routine testing success and real-event failure, suggesting potential malfunctions or a need to review activation protocols.